The AI receptionist that answers your practice line when reception can't
Monday morning the phones don't stop, reception is checking someone in, and three new-patient calls ring out. A practice that doesn't pick up loses the booking — the average dental practice misses around a third of its calls, and most of those callers simply ring the next surgery on Google. EngageMinty answers every call as your practice, books patients straight into your diary, and never puts a single enquiry to voicemail.
The problem with a phone you can't always answer
- ✕Monday mornings and lunchtimes the line is jammed — reception is with a patient, calls ring out, and new enquiries quietly go to the practice down the road.
- ✕Roughly four in five calls are someone trying to book, yet most callers won't leave a voicemail — if no one answers, that new patient is gone for good.
- ✕Out-of-hours toothache calls land at 9pm and on weekends with nobody to take them, and last-minute cancellations leave gaps in the diary no one has time to fill.
How EngageMinty fixes it
Answers as your practice, 24/7
Every call picked up in your surgery's name — including the Monday rush, lunch cover and out-of-hours toothache calls — so no new patient ever rings out.
Books patients into your diary
It takes the name, the treatment and the right slot, books it straight onto your calendar, and texts reception a summary — registrations, check-ups and emergencies alike.
Cuts the no-shows and fills the gaps
It confirms appointments, sends reminders and offers freed-up slots to waiting patients, so cancellations get filled instead of costing you the chair.
Frequently asked questions
Will it sound like a robot?
No — it's a natural, human-sounding voice (you can even clone a member of your team). Most patients never realise they're speaking to AI.
Can it handle dental emergencies and triage?
Yes. It asks the right questions, gauges urgency, offers reassurance, and flags genuine emergencies to you straight away — even at 9pm or on a weekend.
Does it book straight into our calendar?
Yes — it captures the patient, the treatment and the time, books it into your diary, then texts reception a tidy summary. It also confirms appointments and chases no-shows.
Is it GDPR-compliant and safe with patient details?
Yes — patient data is handled securely and in line with UK GDPR, so every enquiry and booking is captured properly and kept confidential.
How much does it cost?
From £49/mo plus usage, or £149/mo all-inclusive. One caught new-patient registration usually pays for months.
Hear your own AI receptionist in 30 seconds
Enter your number and it calls you — answering as your business.
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