The AI receptionist that answers your agency while you're out at a viewing
A vendor ready to instruct doesn't wait — they ring three agents and go with whoever picks up first. But when you're out at a valuation, showing a flat or knee-deep in a chain, the phone rings out. EngageMinty answers every call as your agency, books viewings and valuations straight into the diary, qualifies the lead, and texts you the details before you're back in the car.
The problem with a phone you can't always answer
- ✕You're out at a viewing or valuation when a vendor calls ready to instruct — they can't reach you, so they list with the agent who answered first.
- ✕Over 60% of property enquiries land outside office hours — evening Rightmove browsers and weekend buyers ring after you've shut the branch.
- ✕Tenants report leaks, broken boilers and lockouts at all hours, clogging the line and leaving genuine buyer and landlord leads unanswered.
How EngageMinty fixes it
Answers as your agency, 24/7
Every buyer, vendor, landlord and tenant call picked up in your branch's name — evenings, weekends and overflow included — so no enquiry ever rings out to a rival.
Books viewings and valuations
It qualifies the caller, takes the property and the slot, and drops viewings and valuation appointments straight into your diary.
Sorts buyers from tenants
It routes the call correctly — new instructions and hot buyers flagged to you instantly, maintenance and tenant queries triaged and logged.
Frequently asked questions
Will it sound like a robot?
No — it's a natural human-sounding voice, and you can clone your own. Most callers never realise they're speaking to AI.
Can it book viewings and valuations?
Yes — it captures the property, the caller's details and a time, then books the viewing or valuation straight into your diary and texts you a summary.
Can it handle tenant and maintenance calls too?
Yes. It logs the issue, captures access details, flags genuine emergencies like leaks or no heating, and keeps the line clear for new business.
Do I need a new number?
No — you keep your existing branch number and forward it to the AI, for after-hours, overflow or all calls. Callers see no difference.
How much does it cost?
From £49/mo plus usage, or £149/mo all-inclusive. One instruction it saves usually pays for the year.
Hear your own AI receptionist in 30 seconds
Enter your number and it calls you — answering as your business.
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