The AI receptionist that answers your clinic's phone while you're hands-on with a patient
When you're treating a patient you can't break off to answer the phone — and someone in pain who reaches your voicemail just books with the next clinic that picks up. EngageMinty answers every call as your practice, day or night, books new patients straight into your diary, handles reschedules and cancellations, and texts you the details before your hands are off the treatment couch.
The problem with a phone you can't always answer
- ✕You're mid-session with a patient on the table — the phone rings, no one's free at the desk, and that new enquiry rings out to voicemail.
- ✕Clinics lose 20-30% of bookings to missed calls, and a caller in discomfort almost never leaves a message — they ring round until someone answers.
- ✕Late cancellations and reschedules come in when reception's shut, so the slot sits empty and never gets filled from your waiting list.
How EngageMinty fixes it
Answers as your clinic, 24/7
Every call picked up in your practice's name — evenings, weekends and lunchtime rushes included — so no enquiry from a patient in pain ever goes to voicemail.
Books patients into your diary
It takes the name, the issue and the slot, books new appointments straight into your calendar, and handles reschedules and cancellations without tying up your front desk.
Fills the gaps and follows up
When someone cancels, it can offer the slot to the next caller and prompt rebooking — keeping your diary full and your patients on their course of treatment.
Frequently asked questions
Will it sound like a robot?
No — it's a natural, human-sounding voice (you can even clone your own or your receptionist's). Most patients don't realise they're speaking to AI.
Can it book patients straight into my diary?
Yes — it captures the patient's details and the reason for the appointment, books the slot into your calendar, and texts you a summary. It handles reschedules and cancellations too.
What about urgent or clinical questions?
It answers routine booking and clinic queries confidently, and flags anything urgent or clinical to you or a clinician straight away — it won't give treatment advice it shouldn't.
Do I need to change my number or booking system?
No — you keep your existing number and simply forward calls to the AI. Patients notice no difference at all.
How much does it cost?
From £49/mo plus usage, or £149/mo all-inclusive. A couple of recovered bookings usually covers it for months.
Hear your own AI receptionist in 30 seconds
Enter your number and it calls you — answering as your business.
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